Overview
This Privacy Policy describes how Sign & Sell Solutions LLC ("ValleySales," "we," "us," or "our") collects, uses, and shares information when you use the ValleySales marketplace platform at valleysales.org (the "Service").
By using ValleySales, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Information We Collect
Information you provide directly:
- Account registration: name, email address, city, and optional profile photo
- Listings: item title, description, price, condition, photos, and contact information
- Messages: content of messages you send through our in-app messaging system
- Profile information: bio, Facebook profile link, and other optional fields you choose to add
Information collected automatically:
- Browser type, device type, and operating system
- Pages visited and actions taken on the site
- IP address and general geographic region
- Date and time of visits
How We Use Your Information
We use the information we collect to:
- Create and maintain your ValleySales account
- Display your listings to other users in your area
- Enable buyers and sellers to communicate through our platform
- Send account-related emails such as password resets and purchase confirmations
- Improve the safety, security, and performance of our platform
- Prevent fraud, abuse, and violations of our Terms of Use
- Comply with applicable laws and legal obligations
We do not sell your personal information to third parties for advertising purposes.
Sharing Your Information
We may share your information in limited circumstances:
- With other users: Your public profile information (name, city, listings, profile photo) is visible to other ValleySales members. Your email and phone number are only shared when you choose to include them in a listing or conversation.
- Service providers: We may use third-party vendors to operate our platform (e.g., hosting, analytics, payment processing). These providers are bound by confidentiality agreements.
- Legal requirements: We may disclose information if required by law, court order, or to protect the safety of our users.
- Business transfers: In the event of a merger or acquisition, user data may be transferred to the new entity, subject to the same privacy protections.
Data Storage and Security
Your data is stored on secure servers located in the United States. We implement industry-standard security measures including encryption in transit (HTTPS), password hashing, and access controls to protect your information.
While we take reasonable steps to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your ValleySales account.
We retain your account information for as long as your account is active. You may request deletion of your account at any time by contacting us.
Cookies and Local Storage
ValleySales uses browser local storage and session cookies to keep you signed in and remember your preferences (such as selected city filter). We do not use third-party advertising cookies.
You may clear cookies and local storage through your browser settings at any time, though this will sign you out of your account.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may access and update your profile information at any time from your profile page.
- Deletion: You may request deletion of your account and associated data by contacting us.
- Correction: You may correct inaccurate information through your profile settings.
- Opt-out: You may opt out of non-essential communications by contacting us.
Arizona residents may have additional rights under applicable state privacy laws. To exercise any of these rights, please contact us at the address below.
Children's Privacy
ValleySales is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Sign & Sell Solutions LLC · ValleySales
Email: privacy@valleysales.org
Arizona, United States
We will respond to all privacy-related inquiries within 30 days.